Ritz-Carlton

Executive Summary The Ritz-Carlton is the epitome of Customer Service. The proposed development in Kowloon, Hong Kong could possibly be the most challenging of all. This musical estimate identifies the danger of ethnic differences when attempting to build a guest buns in a location as diverse as Kowloon. Throughout the report it is discussed how the nerve will need to be able to conciliate to the different requirements and request of your clients brought about by the varying set and beliefs. Recommendations include conducting constant independent investigate to monitor changes in the economy and in turn, the tourism grocery in Hong Kong. due to the diverse range of clientele it is potently recommended that your organisation forget a thorough training computer program encompassing the impost and traditions of those grocerys that are deemed to be fundamental in your operation. In addition, to preserve a strong competitor your organisation must absorb the as sistance of your customers through a feedback program. This ensures that concerns do not go unnoticed and are rectified in a by the way fashion so that market share is not lost. The Ritz-Carlton constitution is renowned for the highest level of customer service. By opening a property in Kowloon in that respect is an opportunity to expose the sign to cultures that may not stand had the opportunity to experience it.

It is haughty that the legacy that is created is consistent to that of its predecessors. remit of Contents Introduction1 Issues and Problems2 Analysis of Causes4 Recommendations and execution Plan6 References8 Appendice! s9 Introduction The Ritz-Carlton is internationally recognize as one of the leadership of customer service. From the opening of the start-off resort in 1927 the Ritz-Carlton create has always been associated with the highest level of customer satisfaction and focus. This is evident by the awards that have been won everyplace the history...If you want to get a full essay, order it on our website: BestEssayCheap.com

If you want to get a full essay, visit our page: cheap essay